In 2011, a study was conducted in Pakistan to determine the level of compassion in professionals from 21 organizations from different industries and sectors; surprisingly, none of these reputable organizations could be categorized as highly compassionate. This indicates the dire need for compassionate training in organizations.


Compassionate Business Quotient is an effort to evoke compassionate thought and action in individuals from different walks of life. Compassionate business practices can provide businesses with improved financial performance and an all-new organizational behavior where compassion will be a fundamental part of the organizational values. Compassionate behaviors between the organization and the stakeholders can better work situations and work ethics, resulting in improved corporate relations, decreased turnover costs, and high employee productivity.


CBQ aims to develop the overall culture of an organization, help build strong employer-employee relationships, enhance organizational performance, increase employee job satisfaction, and most importantly, provide training at all levels to improve interpersonal relationships. To enhance the interpersonal relationship, we will start by instilling team-building, conflict resolution, and intrinsic motivation skills. Happy employees also make for a more pleasant workplace and improved customer service. Employees in positive moods are more willing to help peers and to provide customer service on their own accord. In doing so, they boost coworkers' productivity levels and increase coworkers' feeling of social connection, as well as their commitment to the workplace and their levels of engagement with their job.